Retaining customers is critical to ensuring business continuity and extracting a high ROI from the lead generation efforts. Customer retention is a strategy businesses adopt to ensure customers stay with the brand after the initial purchase and make ...
BPO outsourcing is synonymous with the Philippines. The archipelago is a global favorite of businesses worldwide that seek high-quality services backed by the latest technology and a skilled and talented workforce at an attractive fee. The Philippin ...
The Philippine Business Process Outsourcing (BPO) industry is evolving rapidly. The artificial intelligence (AI) disruption has ushered in a revolution, complementing human intelligence with actionable data insights, automation, and streamlined work ...