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Virtual Assistants: Modern-day Ninjas Your Business Needs!
Who are Virtual Assistants? Virtual Assistants (VAs) refer to a digital or online workforce that companies can rely on to fulfill their various business requirements. These assistants work individually or in a group based on the requirement. They are equipped with different skill sets that businesses can hire on demand. These assistants offer all kinds of…
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Back-office Support Services: The Backbone of your Business
Back-office support services include various administrative and routine tasks such as HR and payroll management, IT support, customer support, document management, order fulfillment, inventory management, data entry, etc. Businesses should streamline these functions to ensure the effective functioning of frontline activities. The back-end functions support your business in achieving your revenue generation goals. They are…
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Why the Philippines is the Global Destination for Back-office Support Services
Back-office support services in the Philippines are highly popular across the globe. Businesses worldwide consider the archipelago the ideal destination to meet their back-office support outsourcing requirements. Whether it is accounting, HR, virtual healthcare back-office support services, software development, market research, customer support, or business process outsourcing (BPO), the Philippines has been the numero-uno choice.…
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Why should Small Businesses Prioritize Back-office Support Services
If you are a small and growing business, your focus would be on expanding your business and ensuring sustained growth to compete in the market. However, you might notice that fulfilling administrative duties and allocating a sizeable expenditure to streamlining back-office functions with an in-house team has more repercussions than advantages. You might think that…
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A Definitive Guide to Remote Staffing Services in the Philippines
The Philippines is a leading destination for hiring a remote workforce and back-office support services. The archipelago has made significant progress with the diversification of services offered and the latest technologies. Businesses prefer remote staffing companies from the Philippines because of the high-quality services at unbeatable prices. Did you know that the Philippine BPO industry…
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Hire a Dedicated Remote Staff with Back-office support services in Philippines
In today’s fast-paced world, businesses outsource non-core business activities to experts. It gives them several benefits, such as cost-efficiency, freedom, and flexibility to achieve strategic business goals with complete focus on revenue generation. The back-office functions are behind-the-scenes tasks or non-client-facing functions, but they are as crucial as marketing and sales, which bring revenue for…
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How to Deliver Great Customer Service?
Great customer support and service can make a massive difference in the profitability of a business. Recent statistics prove customer experience affects customer retention and churn rate. For instance, Zendesk has revealed that more than half of consumers will switch to a competitor after only one bad experience. It also says that 3 in 4…
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Why Customer Success Matters for the Success of Your Business?
Companies today prioritize customer success (CS), as they have realized the immense potential and impact these services have on growth and expansion goals. Customers’ demands are ever-evolving, and businesses need to adopt a proactive approach to ensure their customers feel appreciated, valued, and heard. Most importantly, companies must ensure that they are successful in achieving…
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Unleash the Revenue-boosting Power of Back-office Support Services
Though back-office support services help in the smooth functioning of the business by streamlining different back-office functions such as payroll management, IT, finance and accounting, customer support, data management, virtual healthcare, and many more functions, it is the ability of these services to boost sales that make the service even more lucrative. Sounds surprising, right?…
