Businesses are often tied up in resolving administrative issues, and therefore, growth and expansion are hindered by delays and inefficiency. If companies want to focus on improving the financial health of their organization and implement strategic business functions to maximize revenue, they need to delegate the responsibility of administrative tasks to an expert. The Philippines has acquired a huge reputation for being a global hub for BPO outsourcing and, now, with the diversification of outsourcing services, has become a top destination for outsourcing different back-office services.
Why are companies interested in hiring experts from the Philippines?
The Philippines is the top outsourcing destination, boasting 700+ firms meeting the diverse requirements of back-office support services worldwide. Information Technology and Business Process Management (IT-BPM) are one of the most outsourced services in the region. The (IT-BPM) claims a share of 7.5% of the local gross domestic product. According to a recent study, the Philippine BPO market was worth $35.4 billion in 2023 and is expected to grow to $37.87 billion in 2024. Apart from BPO services, you can easily hire a remote team for virtual assistance in healthcare, data annotation services, HR and payroll management, and many more.
The Philippines has a large population of over 116 million people. Moreover, over 8.5 million students graduate yearly ready to join the workforce. The area has witnessed astounding growth in the recent past primarily due to the growing BPO industry, but now it has become a one-stop destination for all kinds of back-office support services, which has added to the popularity of the archipelago’s outsourcing industry. You can easily hire a remote team for virtual healthcare management, data management, IT support, etc.
Top Reasons to Hire Experts from the Philippines
- Streamline back-office functions: The Philippines has a diverse and skilled workforce that can help you with back-office support service. From data entry to customer support, the Filipino workforce is proficient in a wide range of tasks, ensuring high-quality service for your business.
- Focus on strategic business goals: By outsourcing to the Philippines, you can significantly reduce the time it takes to process tasks, freeing up your business to focus on more strategic activities and relieving the burden of routine back-end functions.
- Industry expertise: Businesses can assign the responsibility of back-office functions to a team with expertise in handling administrative tasks. Who better than the Filipino industry to support you in handling all your back-office functions? You can hire local talent for BPO services, IT support, payment processing, and client management services such as customer success, customer support, and expansion. You can also recruit trained professionals from the Philippines for marketing and sales services.
- Government Support: The local government in the Philippines provides robust skill development and training support, ensuring a high-quality workforce equipped with the requisite skills that works efficiently in a business—and employee-friendly environment.
- English Fluency: The Philippines is the third largest English-speaking country in the world so you can be confident in the local workforce’s effective communication skills. The professionals are equipped to handle various back-end functions and meet your diverse business requirements.
- Technological Advancement: The popularity of the Philippines has increased tremendously due to the adoption of the latest technologies to improve efficiency and reduce errors in back-office functions. Advanced and highly useful technologies such as robotic process automation (RPA), cloud computing, and rapidly evolving artificial intelligence (AI) led services have helped streamline back-office services and ensure consistent quality.
Hire Experts to streamline Back-office operations
If you are looking forward to streamlining your back-office functions, contacting a reputed back-office company such as MyCustomer360 would be best. We are a leading back-office support services provider and customer support company in the Philippines, serving clients worldwide. With our large, trained team of back-office employees, we help businesses with payroll management, book-keeping, virtual health care, data entry, customer support, and several back-office functions that you can easily outsource to focus on critical business tasks. Click here to book an appointment and understand how your organization can benefit from back-office outsourcing services.
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