Artificial Intelligence (AI) is transforming business functions, and back-office companies are leaving no stone unturned to integrate them into their back-office support services to deliver high customer satisfaction. The Philippines- the global hub ...
How does outsourcing back-office support services help your business? Back-office support services enable businesses to streamline their administrative functions cost-efficiently and invest their time and valuable resources in maximizing revenue and ...
Oh, we don’t need a vendor for our administrative functions as we’re not in the big league! Hiring a back-office company is expensive; our budgets will spiral out of control- it is a thought process generally found amongst small and medium-sized comp ...
Who are Virtual Assistants? Virtual Assistants (VAs) refer to a digital or online workforce that companies can rely on to fulfill their various business requirements. These assistants work individually or in a group based on the requirement. They are ...
Back-office support services include various administrative and routine tasks such as HR and payroll management, IT support, customer support, document management, order fulfillment, inventory management, data entry, etc. Businesses should streamline ...
Back-office support services in the Philippines are highly popular across the globe. Businesses worldwide consider the archipelago the ideal destination to meet their back-office support outsourcing requirements. Whether it is accounting, HR, virtua ...
If you are a small and growing business, your focus would be on expanding your business and ensuring sustained growth to compete in the market. However, you might notice that fulfilling administrative duties and allocating a sizeable expenditure to s ...
The Philippines is a leading destination for hiring a remote workforce and back-office support services. The archipelago has made significant progress with the diversification of services offered and the latest technologies. Businesses prefer remote ...
In today's fast-paced world, businesses outsource non-core business activities to experts. It gives them several benefits, such as cost-efficiency, freedom, and flexibility to achieve strategic business goals with complete focus on revenue generation ...
Great customer support and service can make a massive difference in the profitability of a business. Recent statistics prove customer experience affects customer retention and churn rate. For instance, Zendesk has revealed that more than half of con ...